Frequently Asked Questions

Cadie’s Beauty & Nails Spa – Charlottetown, PEI

General Questions

What services do you offer?

We provide a complete menu of beauty and wellness services in Charlottetown, PEI, including Hair Styling & Coloring, Luxury Nail Care, Eyelash Extensions, Waxing & Tinting, Head Nursing Spa treatments, and Semi-Permanent Makeup (Brows, Eyeliner, Lips). You can view all services and book online at www.cadiesbeauty.ca/booking.

How can I make an appointment?

You can book directly through our online booking system at www.cadiesbeauty.ca/booking, send us a message on Facebook or Instagram, or call us at +1 (902) 316 - 3700. Please have your name, preferred service, and desired date & time ready.

Do you accept walk-ins?

Yes, we welcome walk-ins when availability allows. However, we recommend booking in advance to secure your preferred time, especially for popular services such as head spa, lashes, and nails.

Where are you located?

Cadie’s Beauty & Nails Spa is located at 97 Kensington Rd, Charlottetown, PEI. Free parking is available on site.

What payment methods do you accept?

We accept cash, debit, major credit cards, e-transfer, and gift cards.

What is your cancellation policy?

We kindly ask for at least 24 hours’ notice for cancellations or changes.
• Cancel 24+ hours before your appointment: No fee • Cancel within 24 hours: 50% of the service fee • No-show: 100% of the service fee This policy helps us manage our schedule fairly for all guests.

Hair Services

What hair services do you provide?

We offer women’s and men’s haircuts, blowouts, styling, hair coloring, balayage, highlights, toners, perms, and nourishing hair treatments.

Do you offer hair consultations?

Yes, complimentary consultations are available for color changes and major transformations. We’ll discuss your hair goals, condition, and maintenance plan.

How long does hair coloring or balayage take?

Most color services take between 2–4 hours, depending on your hair length, thickness, and the technique used.

Should I wash my hair before my appointment?

We recommend arriving with clean, dry hair for the best coloring and styling results.

Nail Services

What nail services do you offer?

We provide manicure, pedicure, Shellac/gel polish, acrylic and bio gel enhancements, spa pedicures, nail art, and safe removal of old products.

How long does Shellac or gel polish last?

With proper aftercare, Shellac and gel manicures typically last 2–3 weeks.

Do you offer nail art?

Yes, we offer everything from simple accents to detailed custom designs. Pricing depends on the complexity and time required.

How do you sanitize your tools?

We follow strict spa-grade sanitation procedures. All reusable tools are cleaned and disinfected after each guest, and single-use items are disposed of properly.

Eyelash Extensions

What lash styles do you offer?

Our menu includes Classic, Hybrid, Volume (3D–6D), UV Glue Volume lashes, Lash Lift, and Lash Tint services.

How long do lash extensions last?

Lash extensions usually last 2–4 weeks, depending on your natural lash cycle and aftercare routine.

How often should I book a refill?

We recommend lash refills every 2–3 weeks to maintain fullness.

Are lash extensions safe for my natural lashes?

Yes. When applied by our trained technicians, lash extensions do not damage your natural lashes. We use high-quality products and correct isolation techniques.

Waxing & Tinting

Do you offer full-body waxing?

Yes, we provide facial waxing (brows, lip, chin, full face) as well as body waxing for arms, legs, underarms, bikini, and Brazilian.

How long does waxing last?

Waxing results typically last around 3–4 weeks, depending on your hair growth.

Is waxing suitable for sensitive skin?

Many guests with sensitive skin do well with waxing, but please let us know about any skin conditions or medications so we can choose the safest approach for you.

Do you offer brow or lash tinting?

Yes, we offer brow tinting, lash tinting, and brow wax + tint combinations for a more defined look.

Head Nursing Spa

What is the Head Nursing Spa treatment?

Our Head Nursing Spa is a luxury scalp and relaxation service combining deep scalp cleansing, hair mask nourishment, massage, and soothing aromatherapy.

What Head Spa packages do you offer?

We offer three options:
• Express Head Nursing Spa (60 minutes)
• Deluxe Head Nursing Spa (75–90 minutes)
• Luxury Head & Facial Nursing Spa (120 minutes)

What are the benefits of a Head Spa?

Benefits can include deep relaxation, stress relief, scalp detox, improved circulation, and healthier-looking hair and scalp.

Semi-Permanent Makeup

What semi-permanent makeup services do you provide?

We specialize in Nano Brows, Powder Brows, Microblading, Combo Brows, Semi-Permanent Eyeliner, and Lip Blushing.

How long does semi-permanent makeup last?

Results typically last 1–3 years, depending on your skin type, lifestyle, and aftercare.

Does the procedure hurt?

We use professional numbing cream to keep you as comfortable as possible throughout the treatment.

Will I need a touch-up?

Yes, most guests require a perfecting session around 4–6 weeks after the initial appointment to refine color and shape.

Kids & Special Services

Do you offer services for children?

Yes, we offer children’s manicure and pedicure services, as well as special Mom & Me packages that are perfect for a relaxing day together.

Do you offer group or party bookings?

Yes, we can accommodate small groups for birthdays, bridal parties, and special events. Please contact us in advance so we can help plan your visit.

Aftercare & Satisfaction

Do you provide aftercare instructions?

Yes, aftercare guidance is provided for services such as lashes, semi-permanent makeup, hair color, head spa, and nail enhancements to help you maintain the best results.

What if I am not satisfied with my service?

Your satisfaction is very important to us. If you have any concerns, please contact us within 48 hours of your visit so we can review your service and discuss possible solutions.

Still have questions? We’re happy to help. Please contact us at +1 (902) 316 - 3700 or visit www.cadiesbeauty.ca.